My Experience

A hike through thick green New Zealand Taupo forest

Across my career, I’ve built a broad operations skillset, and I’m now focused on deepening my expertise in data and automation. From hospitality to logistics and e-commerce, the common thread has been looking ahead to identify underlying issues and solve everyday problems. Curiosity and a bias for action have been consistent in every role.

At Bella Coola Heli Sports, I managed high-value heli-ski and summer adventure bookings and built real-time scheduling tools so guides, pilots, and guests had clear, reliable information when it mattered most. At RMU Outdoors, I coordinated global freight, inventory, and ecommerce growth, helping scale online revenue while balancing production, stock levels, and marketing campaigns across multiple regions. Working inside small, fast-moving organisations taught me how data sits behind almost every decision: pricing, staffing, inventory, guest experience, and long-term strategy.

My hospitality background gave me a strong sense of how people interpret information, not just how systems store it. That perspective led me to formal training in analytics and applied modeling, pairing an operational mindset with Python, SQL, statistics, and geospatial tools to build dashboards, analyses, and decision support that teams can actually use.

Today, I’m focused on applying this mix of operational experience and technical skills to roles in data analytics and environmental decision-making, helping organisations turn messy, real-world data into clear, confident action.

Bella Coola Heli Sports

Data Services Contractor

2026 February
Ongoing
(
Contract
)

Building Single Source of Truth (SSOT) document infrastructure to eliminate duplicated data and protect data integrity.

Defining document lineage and identified next required SSOT documents (e.g., Transportation, Rate Sheets, Skiing Ability guidelines, Master FAQ referencing SSOT sources).

Tools Used

Google Workspace App Script, Google Sheets, Google Docs

Bella Coola Heli Sports

Sales & Reservations

2024 November
2025 June
(
Full Time
)

Managed high-value heli-ski + summer bookings up to $350K.

Built automation tools for daily reporting and scheduling, saving ~124 hours of manual work per season.

Coordinated pre/during/post-trip service to reduce friction and increase repeat-ready experience.

Tools Used

Salesforce, Google Sheets

Bella Coola Heli Sports / Tweedsmuir Park Lodge

Receptionist

2024 June
2024 October
(
Seasonal
)

Managed daily scheduling for adventure guests and guides.

Designed real-time scheduling tool and tracked weekly revenue metrics.

Tools Used

Google Sheets, Conditional Logic

RMU Outdoors

Direct-to-Consumer Manager & Logistics Specialist

2020 June
2023 December
(
Full Time
)

Managed $1.8M in product distribution across global channels.

Scaled e-commerce to $500K revenue through operational + marketing execution.

Owned inventory/freight workflows across Canada/USA/EU; improved accuracy and fulfillment flow.

Tools Used

Jira, Trello, Google Sheets, Shipedge, 3PL-Shipping, Klaviyo, Shopify, Shopify Analytics, Google Analytics

Various Employers

Various Hospitality Roles

2015
2020
(
Full Time
)

Accumulative 5 years in bartending, serving, and guest experience across Canada and New Zealand.

Team-oriented, adaptable, and customer-focused.