Managed high-value winter heli-ski and summer adventure bookings up to $350K. Provided luxury-level client service pre, during, and post-trip.
Managed daily scheduling for adventure guests and guides. Designed real-time scheduling tool and tracked weekly revenue metrics.
Oversaw $1.8M in product distribution across global channels. Scaled ecommerce to $500K revenue, implemented Climate Kegs initiative, and managed freight, inventory, and marketing across Canada, USA, and EU.
Accumulative 5 years in bartending, serving, and guest experience across Canada and New Zealand. Team-oriented, adaptable, and customer-focused.