MMitchell PalmerData & Operations
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Career

Experience

A career spanning hospitality, logistics, e-commerce, and data analytics, converting operational data into actionable business decisions.

  1. May 2026 – On Going · Contract

    Ecommerce & Digital Catalogue Manager

    Climb On Equipment

    • ·Maintain catalog integrity across 4,000+ technical products and 10,000+ annual transactions for a high-performing ecommerce store, inherited alongside an extensive SOP library.
    • ·Manage complex variant architecture, metafields/metaobjects, and bulk catalog operations via Matrixify, including SEO-preserving lifecycle management for discontinued SKUs.
    • ·Coordinate associates on daily catalog workflows and keep process documentation current as the platform and integrations evolve.
    Google Workspace App ScriptGoogle SheetsGoogle DocsShopifyMatrixifyHTMLCSSLiquidJavascriptShopify Flow
  2. February 2026 – May 2026 · Contract

    Data Services Contractor

    Bella Coola Heli Sports

    • ·Building Single Source of Truth (SSOT) document infrastructure to eliminate duplicated data.
    • ·Created documentation lineage and identified necessary SSOT documents.
    Google Workspace App ScriptGoogle SheetsGoogle Docs
  3. November 2024 – June 2025 · Full Time

    Sales & Reservations

    Bella Coola Heli Sports

    • ·Managed bookings valued up to $350,000.
    • ·Built automation tools for daily reporting and scheduling, saving ~124 hours per season.
    • ·Enhanced customer service coordination.
    SalesforceGoogle Sheets
  4. June 2024 – October 2024 · Seasonal

    Receptionist

    Bella Coola Heli Sports / Tweedsmuir Park Lodge

    • ·Coordinated scheduling for guests and guides.
    • ·Created a real-time scheduling tool and tracked revenue metrics.
    Google SheetsConditional Logic
  5. June 2020 – December 2023 · Full Time

    Direct-to-Consumer Manager & Logistics Specialist

    RMU Outdoors

    • ·Managed $1.8M product distribution across global channels.
    • ·Expanded e-commerce revenue to $500K.
    • ·Oversaw inventory and freight workflows across multiple regions.
    JiraTrelloGoogle SheetsShipedgeKlaviyoShopifyGoogle Analytics
  6. 2015 – 2020 · 5 years, cumulative

    Various Hospitality Roles

    Canada & New Zealand

    • ·Bartending, serving, and guest experience roles across Canada and New Zealand.

Education & Credentials

  • Data Science Immersive Diploma

    Lighthouse Labs · Sep. 2025

  • Advanced Data Analytics – Professional Certificate

    Google · 2025

  • Data Analytics – Professional Certificate

    Google · 2024

  • DipGrad – Psychology

    2018

  • BSc – Microbiology & Immunology

    2017